Roatan Seaside Tours

Privacy Policy

Effective Date: June 6th, 2024

Roatan Seaside Tours ("we," "us," or "our") is dedicated to safeguarding your privacy. This Privacy Policy details how we collect, use, disclose, and protect your information when you visit our website [www.roatanseasidetours.com] (the "Site") and book excursions through our platform. Please review this policy carefully. If you disagree with any part of it, please do not access the Site.

1. Information We Collect

Personal Data

  • Contact Information: Name, email address, phone number, and physical address.

  • Booking Information: Details about the excursions you book, including dates, times, and any special requirements or preferences.

  • Payment Information: Credit card details or other payment information.

Derivative Data

  • Log Data: IP address, ISP, browser type, operating system, access times.

  • Mobile Device Data: Mobile device ID, model, manufacturer, and location information if accessed from a mobile device.

2. Use of Your Information

We use the collected information to:

  • Process Bookings: Manage your reservations and process your bookings.

  • Communicate with You: Send booking confirmations, updates, and promotional materials.

  • Improve Our Services: Understand how you use our Site to enhance our offerings.

  • Provide Customer Support: Respond to inquiries and provide assistance.

  • Maintain Security: Protect against fraudulent or unauthorized activities.

  • Share Tour Experiences: Use images and videos taken during tours for promotional purposes on our website and social media.

3. Sharing Your Information

We may share your information in certain situations, including:

  • With Service Providers: Third-party service providers performing services for us, such as payment processing, data analysis, and customer service.

  • For Legal Reasons: When legally required to comply with applicable law, governmental requests, or to protect our rights.

  • With Tour Operators: To facilitate your bookings, sharing your contact and booking information with the excursion operators.

4. Security of Your Information

We implement administrative, technical, and physical security measures to protect your personal information. Despite our efforts, no security measures are perfect or impenetrable.

5. Use of Images and Videos

By participating in our tours, you consent to the use of images and videos that include you and other participants on our website and social media for promotional purposes. If you do not wish to have your image or video used, please notify us in writing using the contact details provided below.

6. Your Privacy Rights

Depending on your location, you may have rights regarding your personal information, such as access, correction, or deletion. To exercise these rights, please contact us using the information provided below.

7. Third-Party Websites

Our Site may contain links to third-party websites that we do not operate. We are not responsible for the content or privacy practices of these third-party sites.

8. Cookies Policy

Roatan Seaside Tours uses cookies to improve your experience and analyze website traffic. By using our Site, you consent to the use of cookies as described in this Cookies Policy.

Cookies and Tracking Technologies

  • Cookies: Small data files stored on your device to enhance your experience on our Site.

  • Web Beacons: Electronic images used to monitor user navigation on the Site.

  • Google Analytics: We use Google Analytics to collect data on how visitors interact with our website, including IP addresses, browser types, referring pages, and interactions with our site. For more information, please visit Google's Privacy Policy.

Types of Cookies We Use

  • Essential Cookies: Necessary for the Site to function properly and cannot be disabled.

  • Analytics Cookies: Google Analytics helps us understand which pages are most popular and how users navigate the Site. For more information, visit Google's Privacy Policy.

Managing Cookies

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. Please review this Privacy Policy regularly to stay informed about how we protect your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Roatan Seaside Tours
Email: RoatanSeasideTours@gmail.com
WhatsApp: +1 (931) 446-9629